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View all FAQ’s
Orders
  • How can I check my delivery status?
  • Can I change my order?
  • Do you offer any discounts?
Delivery
  • Do you ship worldwide?
  • I didn't receive all my packages, what can I do?
  • I live in Switzerland, UK or Norway and I would like to place an order. Is there anything I should be aware of?
Returns
  • What are the return policies?
  • I want to return my order, but I threw away the boxes. What can I do ?
  • I would like to return my order. Do I have to bring all packages to the parcel store myself?
View all FAQ’s
Payment
  • What payment methods do you offer?
  • I would like to buy a Sofa. Is there a possibility to get a discount at vetsak?
  • I would like to pay by invoice via Klarna, but I get an error message. Why is it not working?

Need something else?

Get in touch by phone, WhatsApp, or the form below.

Our Customer Happiness Team is available on weekdays from 10am–12pm and 2–4pm. We’ll return any messages within two business days.

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For any questions or more information, please send us a message. Please allow up to two business days for a response.

Contact us


Have a question? We've got answers.

Lana

Caro

Benco

For Cooperations, Media & Press

Want to work with us or need more information about vetsak?
support@vetsak.com

For designers and architects

Thinking of including us in your next project?
support@vetsak.com

For designers and architects

Thinking of including us in your next project?
support@vetsak.com

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outdoor

Collaborations & Collections

Sanctuary Collection

leather collection

dedar collection

vetsak x aspesi

vetsak x Society Limonta

Signature Sofa Sets

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